How to Create Uncontested Market Space and Make the Competition Irrelevant
W. Chan Kim
This International Bestseller upends traditional thinking with principles and tools to make the competition irrelevant. In a book that challenges everything you thought you knew, W. Chan Kim and...
Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
Kerry Patterson
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated...
When America aspired to break free from Britain, the real-life David-and-Goliath situation required that a full-blown cadre of dynamic leaders arise immediately from the revolutionary populace. As...
Emotional Intelligence was an international phenomenon, appearing on the New York Times bestseller list for over a year and selling more than five million copies worldwide. Now, once...
Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
Kerry Patterson
Discover skills to resolve touchy, controversial, and complex issues at work and at home—now available in this follow-up to the internationally popular Crucial Conversations.
Management Techniques from the Best Damn Ship in the Navy
Captain D. Michael Abrashoff
The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for...
In his landmark bestseller The Tipping Point, Malcolm Gladwell redefined how we understand the world around us. Now, in Blink, he revolutionizes the way we understand the world within....
Drawing on cutting-edge neuroscience and psychology, the author shows how the difference between good and bad decision-making has nothing to do with how much information can be processed quickly,...